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At Cartrpl, we are committed to delivering your order quickly, safely, and efficiently. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

Once your order has been placed and payment has been successfully confirmed, we begin preparing your items for dispatch.

• Orders are typically processed within 1–3 business days.

• Processing times may be slightly longer during holidays, seasonal sales, or periods of exceptionally high order volume.

• When your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Delivery Destinations

Cartrpl currently ships to selected countries across Europe. Available shipping methods for your destination will be displayed during checkout.

Estimated Delivery Times

Delivery times begin once your order has been dispatched.

DestinationEstimated Delivery

Netherlands2–5 business days

Belgium2–5 business days

Germany3–7 business days

Other European Countries4–10 business days

Delivery estimates are provided for guidance only and may be affected by customs procedures, courier delays, severe weather, public holidays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are automatically calculated during checkout based on factors such as:

• Delivery destination

• Total order value

• Parcel size and weight

• Selected shipping service

The total shipping cost will always be shown before you complete your purchase.

From time to time, Cartrpl may offer free shipping or promotional delivery offers on qualifying orders.

Order Tracking

Once your parcel has been dispatched, we will send a shipping confirmation email that includes tracking details whenever the selected carrier provides tracking services.

Tracking allows you to follow your shipment until it reaches its destination.

Customer Responsibilities

Customers are responsible for providing complete and accurate shipping information when placing an order.

Incorrect or incomplete details may result in:

• Delivery delays

• Returned or undeliverable packages

• Additional shipping costs for resending the order

Cartrpl cannot accept responsibility for delivery issues caused by incorrect information supplied during checkout.

Shipping Delays

Although we work with trusted shipping partners, unexpected delays can occasionally occur.

If your order has not arrived within the estimated delivery period, please contact our customer support team. We will gladly investigate the shipment and assist in resolving the issue as quickly as possible.

Lost or Damaged Shipments

If your package is lost during transit or arrives damaged, please contact us without unnecessary delay.

To help us process your request, please include:

• Your order number

• A description of the issue

• Clear photographs of the damaged parcel or product (if applicable)

We will work directly with the shipping provider to investigate the matter and determine an appropriate resolution.

Contact Information

If you have any questions regarding shipping, delivery, or your order status, please contact us.

Business Name: Bloei Kleding

Trading Name: Cartrpl

KvK Number: 68850530

Website: cartrpl.com

Email: support@cartrpl.com

Phone: +31 6 94713285

Thank you for choosing Cartrpl. We appreciate your trust and are dedicated to ensuring your streetwear arrives safely, promptly, and ready to wear.